Which phase focuses on testing new ideas on a small scale?

The phase that focuses on testing new ideas on a small scale is the Pilot phase. In this stage of quality improvement, teams seek to gather data and insights by trying out their proposed changes in a controlled environment, often within a limited scope or with a small population. This allows teams to observe the effects of the new ideas, make adjustments based on feedback, and evaluate the feasibility of implementing those changes on a larger scale.

Prototyping and running a pilot help identify potential challenges and unexpected outcomes, making it an essential step before full implementation. It is a practical approach to determine whether the new idea truly addresses the problem at hand and to gauge its effectiveness in real-world conditions, thus minimizing risks before broader application.

While the Innovate phase involves generating new concepts and ideas, Implementation is centered on rolling out changes throughout the organization, and Spread encompasses sharing successful innovations across different areas or teams. The Pilot phase is distinct because it emphasizes experimentation and learning in a localized setting.