Which scenario best exemplifies "practice change" in QI?

The scenario that exemplifies "practice change" in Quality Improvement (QI) is the implementation of a new protocol for medication administration. This option reflects a tangible shift in the way tasks are performed within the healthcare setting, aimed at enhancing the quality and safety of patient care.

When a new protocol is introduced, it often comes as a result of analyzing existing procedures and identifying areas that require improvement to minimize errors, increase efficiency, or ensure better adherence to best practices. This kind of change directly influences the day-to-day operations of healthcare professionals and can lead to measurable improvements in patient outcomes.

In contrast, developing a new mission statement represents a strategic initiative rather than a direct change in practice. Conducting surveys to assess patient satisfaction focuses on gathering feedback and data rather than implementing new practices. Training staff on existing procedures is about reinforcing current practices rather than changing them. Therefore, only the implementation of a new protocol demonstrates a clear shift in practice that aligns with the goals of QI.